Frequently asked questions
Answers before you buy, lease or call us out
Everything we get asked most about printers, copiers, toner and leasing in Kenya. If your question is not here, ask it on WhatsApp — a real person replies.
Buying a printer
Where can I buy affordable office printers in Kenya?
From Ahmed Business Machines in Nairobi. We stock brand-new and refurbished office printers suited to small businesses, schools, NGOs and corporate offices — all with warranty and local support.
Do you sell refurbished printers, and are they reliable?
Yes. We specialise in refurbished printers from Kyocera, Ricoh, Konica Minolta and Pantum. Every unit is professionally cleaned, tested and covered by a performance guarantee. Most customers save 40–60% against the price of an equivalent new machine.
Which printer brand is best for a small business in Kenya?
It depends on how you print. For low running costs and durability, Kyocera and Pantum are the usual answer. For professional colour output, Ricoh and Konica Minolta are the business-class choice. Tell us your monthly volume and budget and we will narrow it down for you.
Are you an authorised Pantum or Kyocera dealer in Kenya?
Yes. Ahmed Business Machines is a Pantum printer dealer based in Nairobi, and we stock a wide range of Kyocera printers, models and spare parts. That means genuine product, warranty and expert support.
Toner, parts and consumables
What is the difference between original and compatible toner cartridges?
Original (OEM) toners are made by the printer manufacturer. Compatible cartridges are third-party products built to the same specification. We stock both and will tell you honestly which one suits your budget and your print-quality requirement.
Do you sell printer parts and maintenance kits in Kenya?
Yes. We are one of the few suppliers in Kenya carrying belt parts, developer units, drum kits, rollers and maintenance kits across multiple brands.
Do you stock toner cartridges for all major brands?
We stock original and compatible toners for Kyocera, Ricoh, Konica Minolta, Pantum and more — including our Optimum and Optimage compatible lines, DT cartridges, toner masters and bulk refills.
Leasing and rental
How do I lease a printer for my office or event in Nairobi?
Tell us your monthly print volume, the type of machine you need (laser, inkjet or multifunction) and how long you need it. We build a rental plan around that. Leases are flexible — monthly or short-term — and include setup and maintenance.
Is leasing a printer better than buying?
It depends on your cash flow and your print volume. Leasing avoids the upfront investment and includes servicing. Buying makes more sense when you print consistently and want to own the asset. We offer both, and we will tell you which one is cheaper over the term.
Service and support
Do you repair and service printers in Nairobi?
Yes. Our trained technicians handle both routine servicing and complex repairs on laser and multifunction printers. Within Nairobi we can attend on site, or you are welcome to bring the machine to us.
Orders, delivery and payment
Can I buy a printer online in Kenya and have it delivered?
Yes. We take orders online and deliver countrywide. Nairobi deliveries are often same-day. Browse the model you want, confirm stock with us, and pay securely by M-Pesa or bank transfer.
Can I get a quotation or proforma invoice for a bulk purchase?
Yes. We support corporate, school, NGO and government orders. Contact us for a full quotation, a proforma invoice and recommendations matched to your procurement requirements.
How do I place an order?
Every product page has an Order on WhatsApp button that opens a message with the model and price already filled in. Send it, and we confirm stock, delivery and payment. You can also call +254 743 233925 or email info@abmltd.co.ke.
What payment methods do you accept?
M-Pesa, bank transfer and cash on collection at our Nairobi premises. Prices are quoted in Kenyan Shillings and, unless we state otherwise, are inclusive of VAT.
Still stuck
Ask about a specific model
Send us the model number — or a photo of the label on the machine — and we will confirm the right toner, drum or part.
Procurement
Need a formal quotation?
Quotations, proforma invoices and LPO-based orders for corporate, NGO, school and government buyers.
Terms
Warranty, returns and delivery
The full detail on warranties, return windows, delivery timelines and leasing obligations is on our terms page.
Talk to a real person
Not sure which machine fits your office?
Tell us your monthly print volume and budget on WhatsApp. We reply during business hours with a straight recommendation and a price.
